Acha simu ziite! Keep the calls coming!
Give customers one business number they can call from any network in Tanzania. Greet them in Swahili or English, ring the right person on a computer or mobile, and see every missed call so you can call back the same day.
Example: a call from Ali Kamzora to the Mushi Traders line is missed, and a text is sent: Thank you for calling Mushi Traders. Sorry we missed you. We will call you back today.
Built by iPF Softwares, a software company certified for information security.
Start in Tanzania and add local numbers as you grow.
Call center software, texts and chats run from one Notify workspace.
A cloud call center, also called a cloud phone system or cloud PBX, gives your business a phone number, a call menu and call tracking in your browser. It replaces your PBX, so there is no hardware to buy. Your team answers on a computer or mobile, and every caller is tracked.
The whole team shares one number. Customers stop calling a personal phone, and you look professional on every call.
Each missed call lands on a call-back list, and the caller gets a text so they know you saw it.
Callers hear an out-of-office message and get a text back, or your AI receptionist picks up.
Move the sliders to match your business. This is an estimate, and the sliders stop at realistic limits.
That's about 8 missed calls a day.
You could be missing about
TZS 1,300,000
in potential sales each month.
Based on about 208 missed calls a month, 26 working days, and 1 in 4 missed callers buying (about 52 customers). Not a promise of results.
The Starter plan costs TZS 99,900 a month. The estimate above is about 13 times that.
“What I appreciate most about Notify Voice is having our customer call records together. We can look back at previous calls and keep track of conversations when following up with customers.”
Martha Msuya
Customer Support | Biashara Plus
Your call menu (interactive voice response, or IVR) sends callers to the right person first time. Read the script, or press play. Audio only plays when you choose.
The call path
Audio coming soon
“Karibu Mushi Traders. Kwa mauzo bonyeza 1, kwa huduma kwa wateja bonyeza 2, kwa mahali tulipo bonyeza 3.”
Audio coming soon
“Welcome to Mushi Traders. For sales, press 1. For customer care, press 2. For our location, press 3.”
An optional extra way to answer, after hours or when staff are busy.
Five steps from sign-up to your first answered call. Our Dar es Salaam team helps at every step.
Pick Starter, Business or Growth, or talk to us about Enterprise.
We set up your number and line. Usually ready in 1 to 2 working days.
Start from a Swahili or English template and listen before you save.
Your team in the browser, a mobile number, or the AI receptionist, with a fallback if nobody picks up.
See answered and missed calls, call back in one click, and listen to recordings.
The demo is free. Setup is a one-time fee.
Book a free setup callEverything a Tanzanian business needs to answer, track and return every call.
Get a virtual phone number your customers can call from any network in Tanzania, and stop giving out personal numbers.
“Press 1 for sales”. Send callers to the right person first time.
Ring everyone at once or take turns, with a fallback to a mobile.
Take calls in the browser or forward them to any phone.
A call-back list grouped by caller, with call back in one click.
Out-of-office message plus a text back by SMS (WhatsApp on Business and Growth).
Listen back to settle disputes and coach staff. Kept 30, 90 or 365 days by plan.
Setup help for your call centre from our Dar es Salaam team, in Swahili or English.
It answers from your business knowledge, the same AI agent (AI voice agent) you use on WhatsApp and your website. Use it after hours or when staff are busy. It hands the call to a person when the caller asks, or when it can't help. Whoever picks up sees why the call was handed over.
Same agent as our AI Chatbot.
Every call can continue on SMS or WhatsApp, from the same workspace.
1 · Missed call
2 · Text back
3 · WhatsApp follow-up
4 · Contact timeline
Start with a Tanzanian virtual phone number. As you grow, add local numbers in other countries and manage every call from the same Notify workspace.
Availability and setup time vary by country. Talk to us about numbers outside Tanzania. Talk to sales
Tanzania
+255 · where you start
Callers anywhere in Tanzania, on every network
One monthly price. Call minutes and SMS included. Top up anytime.
Self-serve
Small businesses with one line
TZS 99,900
a month, VAT included
Self-serve
Busy teams that need WhatsApp follow-up
TZS 279,900
a month, VAT included
Self-serve
Multi-team or multi-brand businesses
TZS 649,900
a month, VAT included
One-time setup fee: TZS 149,000 on Starter and TZS 249,000 on Business and Growth. Paid once, with your first month.
Need another number? Add one on any plan.
Prices include 18% VAT. Call minutes cover calls you receive and calls you make, counted per started minute. Bulk SMS are added each month.
Contact sales
For banks, insurers, distributors and groups with several branches or a larger call centre. We build the plan around your call volume.
Get one business number, a call menu in Swahili and English, and a missed-call list your team can work through every day.
Call center systems that fit how your customers actually call.
Book appointments and route lab queries without a busy front desk.
“Press 1 to book an appointment, press 2 for lab results.”
Answer fee and admissions calls, even when the office is closed.
“Press 1 for fees, press 2 for admissions.”
Give members a clear way to check a balance or reach an officer.
“Press 1 for loan balance, press 2 to speak to an officer.”
Take orders and answer delivery calls on one shared number.
“Press 1 to place an order, press 2 to track delivery.”
Log faults fast and send payment questions to the right person.
“Press 1 to report a fault, press 2 for payment help.”
Send reservation calls and reception calls to different people.
“Press 1 for reservations, press 2 for reception.”
Let customers track parcels and let drivers reach dispatch.
“Press 1 to track a parcel, press 2 for drivers.”
Route viewing requests and tenant calls without a personal phone.
“Press 1 for viewings, press 2 for tenants.”
“Having call recordings helps us understand what customers are saying and how we respond. We can revisit the conversation instead of relying on someone's memory of the call.”
Gilbert Chando
Managing Director | Chando Homes
Last updated 24 Oct 2026
A cloud call center gives your business a phone number, a call menu and call tracking in your web browser. There is no hardware or PBX to buy. Callers dial your business phone number from any network in Tanzania. Your team answers on a computer or mobile, and every missed call goes on a list so someone calls back the same day.
Choose a plan, tell us your business name, and we set up your business phone number (also called a virtual number). Customers can call it from any network in Tanzania. Your whole team shares it, so you stop giving out personal numbers. Setup is usually ready in 1 to 2 working days, and our Dar es Salaam team helps you through it.
Call center plans start at TZS 99,900 a month, VAT included, with a one-time setup fee of TZS 149,000. Business is TZS 279,900 a month and Growth is TZS 649,900 a month, both VAT included, with a TZS 249,000 setup fee. Each plan includes call minutes and SMS. Enterprise is priced with our sales team.
Call minutes are the time your team spends on calls each month, whether you receive the call or make it. Starter includes 300 call minutes, Business 800 and Growth 2,500. Calls are counted per started minute. If you run low, top up anytime so callers keep getting through. Enterprise plans use a custom volume agreed with sales.
Yes. Staff can answer in the browser on a computer, or you can forward calls to any mobile phone. Ring everyone at once or take turns, and add a fallback mobile if nobody picks up within 20 seconds. Each plan covers a set number of staff who answer calls: up to 3 on Starter, 8 on Business and 20 on Growth.
Callers hear your out-of-office message and get a text back, so nobody is ignored. WhatsApp follow-up is available on Business and Growth. Every missed call lands on a call-back list, grouped by caller, so your team can call back in one click the same day or first thing the next morning.
The AI receptionist is an optional extra way to answer, for example after hours or when staff are busy. It answers in Swahili and English using your business knowledge, the same AI agent you can use on WhatsApp and your website. It hands the call to a person when the caller asks or when it cannot help, and shows why.
Yes. Calls are recorded so you can listen back to settle disputes and coach staff. Recordings are kept for 30 days on Starter, 90 days on Business and 365 days on Growth. Enterprise retention is agreed with sales. Every call is also transcribed, and the transcript is sent to your email. We suggest telling callers in your greeting that calls may be recorded.
Yes. Growth includes 3 phone numbers, and you can add another number on any plan. Each branch can have its own number and team while you manage every call from one workspace. Enterprise plans suit businesses with many branches or brands. Talk to sales and we will build a plan around your call volume.
Start with a Tanzanian number. You can also add local numbers in Kenya, Uganda, Rwanda, Ethiopia, Malawi, Zambia, South Africa, Nigeria, Ghana and Côte d'Ivoire, and manage every call from the same workspace. Availability and setup time vary by country, so talk to sales about numbers outside Tanzania.
Yes. Callers use a normal phone call, so any phone works, including basic kitochi handsets with no internet or app. They dial your business number from any network in Tanzania, listen to your call menu and press a number on their keypad. Your team answers in the browser or on a mobile.
No special equipment or PBX is needed. Your team needs a computer with a browser and an internet connection to answer in the browser, or a mobile phone if you forward calls. Your callers need nothing but a phone. We set up your number and line, and our team helps you test before you go live.
A new business number is usually ready in 1 to 2 working days. Our Dar es Salaam team helps you choose a plan, record your greeting and call menu, and decide who answers. You can book a free setup call, and support is available in Swahili or English. The demo is free, and setup is a one-time fee.
Yes. Calls, SMS and WhatsApp work together in one Notify workspace. A missed call can trigger an automatic text back, then a WhatsApp follow-up on Business and Growth, and the contact timeline shows everything in one place. Every plan includes SMS, so you can start texting callers right away.
Yes. Enterprise suits banks, insurers, distributors and groups with several branches. You get more phone numbers, more than 20 staff who answer calls, custom minute volumes, and dedicated onboarding and support. Tell us about your branches and call volume and we will build a plan with you. Choose Talk to sales to start.
Trusted by Tanzanian businesses on Notify Africa
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A solution by iPF Softwares, an ISO 27001:2022 certified software development company.
